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           Privacy Policy

This Privacy Policy is effective as of 8-29-2021 

Rio Grandeur LLC (“Grandeur”, “our”, “we” or “us”) are firmly committed to protecting your privacy. It is a company engaged in the business of selling streetwear fashion merchandise and accessories for both men and women (“Services”). You should understand what we do with data relating to you (“Personal Information”) which we collect when you visit our website,  (the “Website”) and how we use and disclose the information. We are committed to complying with all data protection laws as are applicable to us.

By using our Website or by otherwise giving us your Personal Information you are accepting the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website or give us any of your Personal Information. We reserve the right to make changes to this Privacy Policy at any time. Any changes will be posted in this Privacy Policy. We encourage you to regularly review this Privacy Policy to make sure you are aware of any changes and how your data may be used.


If you have any questions or comments about the Policy, please contact us. This Policy is incorporated into and is subject to the Terms of Use.(Please refer to Terms of Use) Your use of Website and any Personal Information that you provide on the Website remains subject to the terms of this Website Privacy Policy and Terms of Use. Please click on any of the following questions to be directed to the relevant answer in the main body of this Policy.




We may collect the following Personal Information relating to you:

  • Account Information: You may choose to register on our Website. In the course of registering on our Website and using the Service, we may receive or otherwise collect information that identifies you as a specific individual and can be used to contact or identify you (“Personal Information”). The types of information we receive and collect from you will be name, email address and home address.


  • Payment Information: If you use the services on our Website to make or receive payments, we will also collect certain financial information, such as credit card or other financial account information.Payments are encrypted via Secure Socket Layer (SSL) technology to protect all sensitive credit card information.

  • Anonymous Information: We sometimes collect anonymous information from visits to the Website. Anonymous information refers to information that does not and will not directly or indirectly reveal your identity, e.g., aggregated data relating to all of our Website visitors. We may use this data to analyze trends and statistics and to help us provide you with a better experience using our Website. 

If you provide us with Personal Information of third parties (such as the details of your administrative assistant or your emergency contact), you agree to (a) notify each individual before sharing their Personal Information with us, (b) explain that their Personal Information will be processed in accordance with this Privacy Policy, and (c) obtain their consent, where appropriate.

  • Social Networking Services. You may register for an account directly with our Website, or through a social networking Service. If you register with a social networking Service (or later link your account to one), we will collect certain information about you from that social networking Service, and what we collect depends on your privacy settings with that social networking Service. You may register to join the Service directly via the Website or by logging into your account with a third-party social networking Service (“SNS”) (e.g., Facebook, and other third-party Services that let you sign in using your existing credentials with those Services). If you choose to register via an SNS, or to later link your account with the Service to your account with an SNS, we will use the Personal Information you have provided to the SNS (such as your name, email address, gender and other information you make publicly available via the SNS) to create your account. Note that the information we collect from and through an SNS may depend on the privacy settings you have set with the SNS and the permissions you grant to us in connection with linking your account with the Service to your account with an SNS. Other than what we may share with the SNS as described below, the Personal Information an SNS has about you is obtained by the SNS independent of our Service, and Grandeur is not responsible for it.



To the extent permitted by applicable law, we use your Personal Information for various purposes, such as to:

  • provide you with the Services and information that you have requested.

  • manage and maintain our relationship with you, including responding to an inquiry, question, or comment made by you and providing you with other customer support.

  • communicate important notices to you, such as information about changes to this Website Privacy Policy and Service updates.

  • carry out analytics and market research and internal reporting to enable us to plan, develop and improve our Website, our Service and marketing activities. (For example, we may use your IP address to help diagnose problems with our server, to administer the Website, to refine the Website based on which features people use most often, to help identify Website users (such as you) and gather general demographic information about Website users.)

  • prevent and detect unlawful behavior, and protect or enforce our legal rights, for example defending us in case of legal disputes.





We will not sell your Personal Information to anyone. However, we may need to disclose your Personal Information to third parties in the following instances:

  • Service providers: We will disclose your Personal Information to companies that provide Services to us, the vendor that assists us with payment transactions done on our Website. The Service providers are required to keep your Personal Information confidential and are not permitted to use your Personal Information for any other purpose than to carry out the Services they are performing for us.


  • Third parties to meet applicable legal requirements: We may need to disclose your Personal Information to a third party if it is necessary to comply with a legal obligation or the decision of judicial authority, a public authority, or a government body, or if the disclosure is necessary for national security, law enforcement or other public interest.


  • Third parties in connection with a business sale: If we make a sale or transfer of assets, or are otherwise involved in a merger or business/asset transfer, we may transfer your Personal Information to one or more third parties as part of that transaction.


  • Other third parties with your consent: We may also share your Personal Information with other third parties when you separately consent to such sharing.




We may transfer your Personal Information to countries other than the country in which you initially provided the information for the purposes described in this Privacy Policy. For example, if you are located outside of Unites States, we may transfer and process all Personal Information in United States. The countries to which we transfer personal information may not guarantee the same level of protection for personal information as the one in which you reside. For more details on how we deal with International Transfers of Personal Information originating from EU/EEA, please refer to the heading on Data Transfers in the GDPR Annex below.






Your Personal Information will be retained only for so long as reasonably necessary for the purposes set out in this Website Privacy Policy in accordance with applicable laws, including to satisfy any legal, regulatory, accounting, or reporting requirements. Your information may persist in copies made for backup and business continuity purposes for additional time. If you choose to provide us with Personal Information, we encourage you to routinely update the data to ensure that we have accurate and up-to-date information about you.





Rio Grandeur implements appropriate security measures including end-to end encryption designed to prevent unlawful or unauthorized processing of Personal Information and accidental loss of or damage to Personal Information. The data collected via our Website is stored in a secure server who will take periodic backups of such data.



The Website is not intentionally targeted to, or intended for, children under the age of 18. We do not knowingly collect data relating to children.








Accessing of Personal Information

 1. If you would like request information about your Personal Information which we have collected, or inquire about the manner in which your Personal Information may have been used or disclosed by us within the past year, please contact us at In order to facilitate processing of your request, we may need to ask for further information relating to your request.


  2. We will respond to your request as soon as reasonably possible. If we are unable to provide you with any Personal Information or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the applicable laws and regulations).


Updating or modifying your Personal Information

 1. It is crucial that you provide us with accurate Personal Information. You are responsible for informing us of changes to your Personal Information, or in the event you believe that the Personal Information we have about you is inaccurate, incomplete, or out of date. You can update your Personal Information by accessing your account on the Website. If you are unable to update your Personal Information through your account, you can do so by contacting us via homepage by filling out the questionnaire.


Withdrawal of consent and deletion of Personal Information

 1. You may communicate the withdrawal of your consent to the continued use or disclosure of your Personal Information for any of the purposes mentioned in this Privacy Policy, or request the deletion of your Personal Information, by contacting us through the contact details provided in the Website.


  2. Please note that if you communicate your withdrawal of your consent to our use or disclosure of your Personal Information as mentioned above, or request the deletion of your Personal Information, we may not be in a position to continue to provide our Services to you or perform on any contract we have with you, and we will not be liable in the event that we do not continue to provide our Services to, or perform our contract with you. Our legal rights and remedies are expressly reserved in such an event. 



We do not include or offer third-party products or services on our site.



Any questions, concerns or complaints about our processing operations and our commitment to this Website Privacy Policy should be addressed to  In addition to contacting us, in certain countries you have the right to lodge a complaint with your local data protection authority if you so choose.)


GDPR Annex

Annex: Additional information for the purposes of the EU General Data Protection Regulation, the Swiss Federal Data Protection Act and the UK Data Protection Act (“GDPR Annex”)

This GDPR Annex complements and supplements the main body of the Website Privacy Policy and covers the processing of Personal Information subject to EU Regulation 2016/679, also known as the EU General Data Protection Regulation (“GDPR”), the Swiss Federal Data Protection Act and the UK Data Protection Act, 2018. In case of any conflicts between the main body of the Website Privacy Policy and the GDPR Annex, the GDPR Annex will have precedence. The term, Personal Information in this Annex shall have the meaning as given to it under the GDPR.

We will notify you of any material changes or additions to this Website Privacy Policy and will provide you with a copy of any amended Website Privacy Policy(s) by use of your e-mail address provided to us, or by any other suitable means.

If you have any questions relating to this GDPR Annex or our processing of your Personal Information, please contact at:








To the extent permitted by applicable law, we use your Personal Information for the purposes identified in the main body of the Website Privacy Policy based on the following legal grounds:

  • Consent: We may process your Personal Information if you consent to such processing, e.g., for receiving promotional messages via phone or electronic communications means from us. You have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any prior processing based on your consent. Please note that even after withdrawal of your consent we may be entitled to continue processing your Personal Information if other legal grounds apply. To withdraw your consent, you can use the unsubscribe instructions in the promotional communications you receive.


  • Contractual necessity: Where it is necessary to enter into a contract with you for the provision of our Services or to perform our obligations under that contract. If you do not provide us with your Personal Information for processing as described below, we may not be able to provide the Service, product or information requested.


  • Our legitimate interests: We may process your Personal Information where it is necessary for our legitimate interests as a company, including to manage, promote and improve our business and manage our risk.


  • Compliance with applicable law: We may Process your Personal Information where the processing is required by applicable laws;




You have the following rights with respect to your Personal Information that we process, subject to conditions and restrictions set out in the applicable laws:

  • To learn whether your Personal Information is processed by us and to request a copy of your Personal Information and information relating to the processing of your Personal Information. 

  • To request the correction of any inaccurate or incomplete Personal Information.

  • To request the erasure of your Personal Information or the restriction of the processing of your Personal Information. 

  • To object to our processing of your Personal Information.

  • To withdraw consent, you have given.

  • Under certain circumstances, to demand data portability.

  • To lodge a complaint with the applicable data protection supervisory authority.

To exercise your rights to the extent allowed under applicable law, please email at


As detailed under the section ‘International transfers of your Personal Information, your Personal Information may be processed by us in countries outside your country of residence such as United Kingdom. In this event, we will ensure that the recipient of your Personal Information offers an adequate level of protection, for instance by entering into standard contractual clauses for the transfer of data as approved by the European Commission (or the relevant data protection supervisory authority, as applicable).


Annex for California Residents 


California Online Privacy Protection Act (CalOPPA) – “California Do Not Track Disclosures”

In accordance with the CalOPPA, we may collect Personal Information about your online activities when you use the Service. California’s “Shine the Light” law, Civil Code Section 1798.83, permits our users who are California residents to periodically request and obtain certain information about any Personal Information disclosed to third parties for direct marketing purposes. If you are a California resident and wish to refrain us from gathering your Personal Information, please submit your request in writing to the contact details set out in page 1 above. In addition, if you wish to turn off Do Not Track (DNT) signals on your web browsers, please make changes in your web browser via settings option. 


California Consumer Privacy Act (CCPA) –The CCPA gives California consumers enhanced rights with respect to their Personal Information that is collected by businesses.  First, California consumers may opt out of having their Personal Information sold to other persons or parties.  Second, California consumers have a right to know:

  • What specific pieces of information a business has about the consumer;

  • Categories of Personal Information it has collected about the consumer;

  • Categories of sources from which the Personal Information is collected;

  • Categories of Personal Information that the business sold or disclosed for a business purpose about the consumer;

  • Categories of third parties to whom the Personal Information was sold or disclosed for a business purpose; and

  • The business or commercial purpose for collecting or selling Personal Information.

Third, California consumers can request that the Personal Information a business has collected about them be deleted from the business’s systems and records.

 You can request to opt out of the sale of your Personal Information at any time by completing the questionnaire on our homepage or by sending as email at . We have fifteen (15) days after receipt to implement a request to opt out.

To make a “request to know” or request to delete your Personal Information, send us an e-mail at (Please put either “Request to Know” or “Request to Delete” in the subject heading of your email.) 


We will confirm receipt of your request to know or delete within fifteen (15) days along with a description of what steps we will take to verify and respond.  We must provide the requested information or delete your Personal Information within forty-five (45) days of receipt of your request but can use an additional forty-five (45) days, but we will let you know additional time is needed.

When contacting us, we may ask you to provide certain, limited Personal Information, such as your name, email address and/or username to verify your request and to match with our records and systems.  We will not retain this Personal Information or use it for any other purpose.  And we need to search our records and systems only for the preceding twelve (12) months. 

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